How do I send a fax?
- Enter the recipient's fax number, including the country code.
- Add your documents, photos, or scans.
- Optionally, add a cover page.
- Review the details and tap send.
Support for #Fax from iPhone
How can we help?
Have a question, a problem with a fax, or feedback about #Fax? Email us and we will get back to you.
This page applies to #Fax on iPhone and Android. Below you will find answers to the most common questions.
Can I try #Fax for free?
New users can send a few faxes for free. The app shows how many you have left on the new fax screen ("You have N free faxes to send"). Only successfully delivered faxes are deducted from your free balance. After your free faxes are used, a subscription is needed to keep sending.
How do I cancel or manage my subscription?
- iPhone: open Settings, tap your name, then tap Subscriptions and choose #Fax.
- Android: open Google Play, then go to Payments & subscriptions and choose Subscriptions.
Deleting the app or your account does not cancel a subscription. Cancel it in the store where you subscribed.
How do I receive faxes?
To receive faxes you need a personal fax number from within the app. Receiving is available with a subscription that includes a fax number. Open the app and choose your number to get started.
My fax failed or was not delivered
- Check that the recipient's number is correct and includes the country code.
- Try sending the fax again. The receiving machine may have been busy or offline.
- If it keeps failing, email [email protected]with the recipient number, the date and time of the fax, and the error shown in the app.
How do I delete my account?
You can request account deletion without signing in. See theaccount deletion page for the steps.
More information: Privacy Policy andTerms of Use.